We use the PayPal payment system to offer the maximum security while placing an order on Ezeegolfshop.com. During checkout, you’ll be redirected securely to the PayPal website, once there you can either use your existing PayPal account or pay directly with a debit or credit card. Once the transaction is complete you’ll be returned to Ezeegolfshop for a confirmation that your order has been placed.

We send all our UK orders using a Royal Mail and all our overseas parcels by Royal Mail International Delivery. In most cases our orders are dispatched on the same or next working day. UK orders should arrive withing 3-4 working days and overseas orders usually take 8 – 10 working days to arrive.

Please note that any custom item ordered will take longer to prepare, we usually require approximately 3 additional working days for bespoke items. If you’d you to find out the lead time on a custom order, please feel free to contact us

We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the Ezeegolfshop website, you may return unused products in the original packaging within 30 days of receipt for a full refund.

Returns Address

EzeeGolfShop
22 Newland Avenue
Bishops Stortford
Hertfordshire
CM23 2GL

Ezee Golf Shop receives and records information from your internet browser when you visit our website through the use of cookies.

Cookies are small text-only files stored on your computer by the internet browser. They are used for lots of things, such as remembering whether you’ve visited a website previously and how you use this website while you are visiting us. We can then analyse this information to help make improvements to the overall experience of using Ezee Golf Shop both for you and your fellow customers.

Cookies can contain information about the use of your computer but do not include any personal information whatsoever about you, such as your name or credit card details. By using this website you consent to us using cookies to enhance your shopping experience.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When do we collect information?

We collect information from you when you enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website.

How do we protect your information?

• We use an SSL certificate on all our webpages
• Orders are processed securely using PayPal, this way your payment details are fully protected by the PayPal ordering system.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
• Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in-site notification within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at: [email protected] and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Ezee Golf Shop
21 Redan Road
Ware
Hertfordshire
SG12 7NJ
United Kingdom

[email protected]